01247cam a2200277 4500 607536614 TxAuBib 20100712120000.0 100720s2010||||||||||||||||||||||||eng|u 2009047113 9780446563048 0446563048 DLC DLC DLC TxAuBib Hsieh, Tony. Delivering happiness : a path to profits, passion, and purpose / Tony Hsieh. 1st ed. New York : Business Plus, 2010. xiii, 253 p. : ill. ; 24 cm. Includes index. In search of profits -- You win some, you lose some -- Diversify -- Concentrate your position -- Platform for growth: brand, culture, pipeline -- Taking it to the next level -- End game. Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand. 20100712. Success in business. Leadership. TXMIT